Cancellation policy for hosts

Reservation cancelled by host

When you cancel a confirmed reservation, you will not receive any payment.

Canceling a confirmed reservation is never a good policy. Your cancellation first damages your missed guest, then your image, and finally the entire Snuping host community. Think about it before canceling.

A low confirmation rate also reduces the possibility of receiving future bookings. Our algorithm favors loyal hosts that do no harm to Snuping’s guests and host community. Contact our support team first if you need to cancel your booking.

So, be careful: when you cancel a confirmed reservation, you will not receive any payment. But more importantly: your confirmation rate will be adversely affected.

If the reservation is canceled by the guest who booked through Snuping

More than 14 days before the experience date: you will not receive any payment.

Less than 14 days before the experience date: take advantage of the booking guarantee! You will receive full payment for the booking

Have more questions?

Do you still have any doubts? Is something unclear to you?

Contact us, we will be happy to assist you at our best!